It is always a challenge to change jobs. It’s particularly tricky in Computer and Information Systems since everyone you work with will have unique hardware and software. In January, Herriman City was lucky enough to welcome Scott Munson to the team after he spent an impressive 18 years with the Utah Department of Health. He dove headfirst into our systems and quickly absorbed the various methods and means each department requires.

Just when he was getting a feel for our processes, the unprecedented restrictions of COVID-19 began. Though a pandemic impacts a City much differently than it would the Department of Health, Scott was nevertheless thrust into a complicated, unique situation. Managing the challenge while being contacted by many former co-workers accustomed to relying on his expertise, Scott has responded incredibly throughout this situation. He carries a heavy load to make sure employees can work from home, that the required communication is available, and the safety and security of remote connections are managed. Just days after the onset of the pandemic, Scott and his team had twenty laptops installed to replace tablets in police vehicles. The tablets were immediately converted to allow several employees to work from home, maintaining the City’s ability to provide service to the community. He quickly had programs in place to allow for virtual meetings and community participation.

Scott has proven to be a critical member of the Herriman team and is demonstrating his ability to stay calm and cool in a serious situation. He is a natural leader and has increased the skill and professionalism of the IT staff through his communication and support. Adding an employee of this caliber has helped the City adapt to the challenges of the coronavirus as smoothly as possible.